Privacy Policy

L&Y Besties B.F.F ltd Privacy Policy

Our contact details 

Name: Elements Herbal Medicines

Address:33b High Street, Chesham HP5 1BW

Phone Number: 07973800675

Email: sarah@landybesties.co.uk

The type of personal information we collect 

We currently collect and process the following information:

·Name and telephone number only for contact use only

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons: To contact you in case of a change in appointment only

How we store your personal information 

Your information is securely stored. Locally at the shop and once the appointment is concluded it is deleted. 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at sarah@landybesties.co.uk  if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at [Insert your organisation’s contact details for data protection queries].

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk